Privacy policy

Privacy Policy

At Linguineo, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data. We fully comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

By using our services, you agree to the collection, use, and disclosure of your information as outlined in this policy.

1. Information We Collect

We collect different types of information to provide and improve our services:

1.1 Information You Provide to Us

  • Account Information: When you register, we collect your name, email address, and other details necessary to create your account.

  • User-Generated Content: This includes courses, word lists, messages, and other learning materials you create.

  • Speech Recordings: If you use our speech recognition features, we collect speech recordings to build your speech profile and improve how well we recognize your speech.

  • Payment Details: For processing transactions, we collect the minimum required payment information, such as your name, email, and zip code.

1.2 Information Collected Automatically

  • Device and Log Data: We collect IP addresses, browser type, operating system, and access times when calls are done to our servers.

  • Cookies and Tracking Technologies: On some of our websites we use cookies and similar technologies, including Google Analytics, to understand usage patterns. Users can opt out of these by using the consent options available on these websites.

2. How We Use Your Information

We use your data to:

  • Provide and improve our services.

  • Create a personalized learning experience.

  • Enhance our technology (like speech recognition and pronunciation analysis).

  • Process transactions securely.

  • Prevent fraud and enforce our policies.

  • Comply with legal obligations.

Anonymization: Any data used for service improvements (including learning data and speech recordings) is anonymized before being analyzed or stored. No personally identifiable information is retained.

3. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share information in the following circumstances:

  • With Your Consent: When you choose to share courses, messages, or other content.

  • Legal Compliance: If required by law, court order, or to protect user safety.

  • Third-Party Service Providers: For payment processing, hosting, analytics, and other essential services.

4. Security Measures

We implement industry-standard security measures to protect your data, including:

  • Encryption in transit and at rest.

  • Secure password storage and authentication mechanisms.

  • Restricted access to personal data.

However, no method of transmission is 100% secure, and we cannot guarantee absolute security.

5. Data Retention & Account Deletion

  • Personal data: Deleted upon account termination.

  • Messages and content: Removed unless shared with other users.

  • Backup copies: May persist for up to 90 days.

  • Anonymized data: Retained for analytics and service improvements.

Users can delete their accounts via the Account Settings page. Deletion requires confirmation after 24 hours.

6. Cookies and Tracking Technologies

We use cookies for functionality, analytics, and user experience improvements. Users can manage cookie preferences via their browser settings and consent box.

7. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or an announcement on our platform.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@linguineo.com